Words Unspoken is a journal that serves two purposes: 1) It allows individuals with a terminal illness to express their thoughts and feelings and leave words of encouragement to others. 2) It offers words of healing to those who receive this journal from those they have lost.
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Frequently asked questions
What is the refund policy?
đź’¸ Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, please review our refund guidelines below.
Eligibility for Refunds
Refund requests must be made within 30 days of the purchase date.
To be eligible, the item must be unused, in its original condition, and accompanied by proof of purchase.
How to Request a Refund To initiate a refund, please contact our support team at: 📧 healingbeyondu@gmail.com Include your order number and reason for the request.
Refund Processing Once your request is approved, refunds will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error. Cost of printing cannot be refunded. A confirmation email will be sent once refund is approved.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Processing Time Orders are typically processed within 1–2 business days. Once your order is processed, it will be shipped according to the method selected at checkout.
Shipping Time Standard shipping takes approximately 7–14 business days from the time your order is placed. Delivery times may vary depending on your location and external factors such as carrier delays or holidays.
Where are your products manufactured?
Our journals are printed and distributed by lulu.com.
copyright holder and publisher: Christine Fultz.
What is the shipping policy?
Shipping policy
Processing Time Orders are typically processed within 1–2 business days. Once your order is processed, it will be shipped according to the method selected at checkout.
Shipping Time Standard shipping takes approximately 7–14 business days from the time your order is placed. Delivery times may vary depending on your location and external factors such as carrier delays or holidays.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Questions? If you have any questions about your order or shipping, please contact us at: Healingbeyondu.com